Description

This class is in-person only, and the registration deadline is August 23rd at 2:00 pm. 

Why the Best REALTORS® Build Relationships Before They Build Transactions 

Course Description: In today's competitive real estate market, relationships remain the most valuable currency. In this inspiring and practical keynote, attendees will discover how to build a business fueled by trust, exceptional client experiences, and lifelong relationships that naturally generate repeat business and referrals. Through engaging stories and actionable strategies, REALTORS® will learn how to create lasting connections, strengthen their personal brand, and develop systems that turn satisfied clients into enthusiastic advocates. 

Audience will learn how to: 

•Create clients for life through exceptional service 

•Build a referral-based business rooted in trust 

•Stay top of mind long after closing 

•Develop relationship-building systems that drive long-term success

Eligible for 1 CE hour

Instructor: Heather Ozur is an internationally recognized REALTOR®, keynote speaker, and leadership strategist. She serves as a REALTOR® with Coldwell Banker Realty and as a Regional Liaison | Professional Development Consultant, partnering with brokerage leaders and coaching real estate professionals across the Western Region. Heather is the 2025 Past President of the California Association of REALTORS® and the 2019 National President of the Women's Council of REALTORS®. With more than 25 years of real estate experience, Heather is known for delivering engaging, high-energy presentations filled with practical strategies, inspiring stories, and actionable ideas that help professionals lead with confidence and grow their businesses.

Members who register for a CE Class and then simply do not show for the class will be marked as a "no show" and following one initial warning, they will be issued a $10 fee each time they are a no-show. Please use your Info Hub to cancel your class registrations as needed in order to avoid this fee.